Abhi leads the ServiceNow practice for NTT DATA. With over two decades of experience in enterprise applications and digital transformation consulting globally, Abhi brings a wealth of expertise in helping clients transform their IT, employee, and customer experiences.

Adam Holtby covers workplace transformation and the future of work as part of the Omdia Digital Workplace team. His research focuses on understanding and analyzing how work evolves in response to changing employee demands and business transformation priorities. Adam delivers research that helps inform enterprises, technology vendors, and service providers about topics including hybrid working, employee experience, productivity, service management, and business mobility.

Vikram Walecha is Vice President of Consulting and Digital Transformation Services at NTTData, responsible for ServiceNow practice and its growth. With over 15 years of experience in technology consulting and digital innovation, Vikram has partnered with numerous global organizations to drive successful outcomes and value for their customers and employees.