Vikram Walecha is Vice President of Consulting and Digital Transformation Services at NTTData, responsible for ServiceNow practice and its growth. With over 15 years of experience in technology consulting and digital innovation, Vikram has partnered with numerous global organizations to drive successful outcomes and value for their customers and employees.

Adam Holtby covers workplace transformation and the future of work as part of the Omdia Digital Workplace team. His research focuses on understanding and analyzing how work evolves in response to changing employee demands and business transformation priorities. Adam delivers research that helps inform enterprises, technology vendors, and service providers about topics including hybrid working, employee experience, productivity, service management, and business mobility.

Monica has over 20 years of Account Executive experience focusing on Sales, Delivery and Operations for large outsourcing engagements within complex infrastructure and application environments.  Currently a Leader in the Configured Platforms organization responsible for ServiceNow Implementations & Managed Services for clients across all industries. Monica is a versatile leader and is accustomed to interfacing with all levels of an organization, including C Level.