Insight & Vision: Unlocking the future of GenAI with real data from real people

NTT DATA shares how businesses are looking to leverage GenAI and the most highly ranked strategic initiatives being prioritized across all industries. Backed by real data from real people, in our 2024 ServiceNow Insight and Vision Report, we’ll dive into the digital challenges businesses are looking to address with Generative AI and how ServiceNow is a digital transformation enabler.

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Vikram Walecha
VP, Digital Transformation Services, NTT DATA

Vikram Walecha is Vice President of Consulting and Digital Transformation Services at NTTData, responsible for ServiceNow practice and its growth. With over 15 years of experience in technology consulting and digital innovation, Vikram has partnered with numerous global organizations to drive successful outcomes and value for their customers and employees.

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Adam Holtby
Principal Analyst, Workplace Transformation, Omdia

Adam Holtby covers workplace transformation and the future of work as part of the Omdia Digital Workplace team. His research focuses on understanding and analyzing how work evolves in response to changing employee demands and business transformation priorities. Adam delivers research that helps inform enterprises, technology vendors, and service providers about topics including hybrid working, employee experience, productivity, service management, and business mobility.

Monica Blandin
Client Success Executive, NTT DATA

Monica has 20+ years of leadership experience in Account Management, Delivery, and Operations with a focus on Large Outsourcing Engagements and Projects within complex infrastructure and application environments.  Strong background in governance related to IT Management, Security, Vendor Management, Sales, Financial, and other key areas.  Monica will work as a Client Success Executive supporting Acorio’s strategic and most critical clients while focusing on enhancing the relationship and consistently improving the end-user experience.

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