All major wireless carriers provide priority access to first responders to ensure mobile capability during critical incidents. However, to ensure cross-carrier connectivity, devices must be registered with the DHS Wireless Priority Service. Let’s find out more about WPS and why it’s so important.
Stuart Campbell oversees the Wireless Priority Service (WPS) program relationship with CISA/DHS. He works closely with agencies to enroll them in the WPS program, thus assuring priority access to the T-Mobile network as well as cross-carrier priority.
Andy Castillo is an experienced journalist and photographer with a background in local newspaper reporting, television production, and travel writing. Before joining American City & County in 2021, Andy covered local news and features at The Greenfield Recorder and Daily Hampshire Gazette in Western Massachusetts. He holds a master’s degree in creative nonfiction writing from Bay Path University and a bachelor’s degree in English from The University of Massachusetts Amherst. Before entering the journalism field, Andy served as a firefighter in the United States Air Force and worked as an EMT in a nearby metropolitan center. He additionally holds an associate’s degree in fire science and technology from his time in the service.
T-Mobile delivers critical connectivity to first responders when & where it matters most. State & local public safety agencies receive unlimited talk, text, & smartphone data—all on the nation’s largest 5G network. Plus, WPS-enrolled agencies receive priority access & preemption at no additional cost.