Wireless Priority Service – What You Need to Know

All major wireless carriers provide priority access to first responders to ensure mobile capability during critical incidents. However, to ensure cross-carrier connectivity, devices must be registered with the DHS Wireless Priority Service. Let’s find out more about WPS and why it’s so important.

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Stuart Campbell
Senior Program Manager, WPS Customer Engagement, T-Mobile

Stuart Campbell oversees the Wireless Priority Service (WPS) program relationship with CISA/DHS. He works closely with agencies to enroll them in the WPS program, thus assuring priority access to the T-Mobile network as well as cross-carrier priority.

Andy Castillo
Journalist, American City & County

Andy Castillo is an experienced journalist and photographer with a background in local newspaper reporting, television production, and travel writing. Before joining American City & County in 2021, Andy covered local news and features at The Greenfield Recorder and Daily Hampshire Gazette in Western Massachusetts. He holds a master’s degree in creative nonfiction writing from Bay Path University and a bachelor’s degree in English from The University of Massachusetts Amherst. Before entering the journalism field, Andy served as a firefighter in the United States Air Force and worked as an EMT in a nearby metropolitan center. He additionally holds an associate’s degree in fire science and technology from his time in the service.

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