As service providers migrate their IT and network systems to the cloud, they face a new set of challenges that cloud technology brings and need to introduce a whole new mode of operations.
In this interview Samit Banerjee, Division President Amdocs Cloud Operations Services, explores some of the critical aspects required for successful cloud operations, such as automated cloud infra management, asset management, FinOps and security. With the right tooling, provided by their Cloud MSP (Managed Services Partner), service providers should be able to centrally support both cloud and on-prem applications, and optimize their growing cloud budgets.
Terry is a Los Angeles-based writer and editor who has covered telecoms, technology, networking, and security for more than 20 years. Sweeney has written extensively about security, cloud computing, wireless technologies, storage networking, and analytics. In addition to Light Reading, he has been a contributor to The Washington Post, Crain's New York Business, Red Herring, Dark Reading, Network World, InformationWeek, Mobile Sports Report, and The IoT Integrator.
Samit Banerjee is division president of the Amdocs Cloud Managed Service Provider unit, responsible for operations and cloud strategy execution. This includes delivery of all cloud-related services for Amdocs’ customers globally and providing future mode of operations using AI / ML-based operational automations embedded in the unique atomIQ platform, and Amdocs Site Reliability Engineering practices. Within Amdocs, Samit concentrates on reskilling employees worldwide on cloud and digital-centric technologies.
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 28,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com
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Our capabilities range from cloud FinOps, app monitoring and help desk/workspace services (L1, L2 support), to cloud-native application development & maintenance services, public cloud account management, cloud application migration and data center retirement.
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