Granite Premier Accounts: Executive Insights into VIP Customer Service

Granite’s Marc Siracusa describes the Granite Premier Account Community, which offers enterprise customers streamlined national account management, consolidated invoicing, detailed usage reporting, and white-glove customer support. Another way Granite contributes to channel partner success.

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Speakers
Marc Siracusa
Marc Siracusa
Director, Granite Premier Account Community

Marc Siracusa is Director of the Granite Premier Account Community, with a team of over 200 Account Managers dedicated to providing the ultimate level of service to Granite clients.

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Craig Galbraith
Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures and Channel Partners, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington.

Granite Premier Accounts: Executive Insights into VIP Customer Service
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